Everyone had walked from the hotels downtown on a semi warm night so they got a little impatient. It is not until 30-45 minutes later the very first people who ordered drinks begin receiving their drinks and the wait staff begin to pass out waters.
Everyone sits down, no water is on the table despite the fact that we are the first private party of the day. They took drink orders immediately when each person walked in. People began trickling in between 5-5:15. We booked the private room for the 5:00 dinner slot.
Planning a wedding is no easy task, but planning this part of the wedding should not have been nearly this difficult. If it had not been for my own initiative, persistence, attention to detail, self-advocating, and patience (and trusting the good things that other vendors said about Smoke on the Water), then the end product for our important event would have been a disappointing mess. Without a contract & without a reliable and consistently responsive staff member to communicate with via phone or email, planning our meal/event was extremely time consuming and frustrating. It was in fact true, but not “good” when their catering manager (who we did our tasting with and put us on their calendar) unexpectedly left. Upon “booking” them to cater our wedding, we were surprised to find that they do not do contracts or require a deposit. It was all that we could have asked for on the day of the event, however the planning process was somewhat of a nightmare.
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